The reZeneration Family includes reZeneration, Inc., and our websites.
TYPES OF INFORMATION THAT WE COLLECT
Personal Information. When you are ready to make a purchase on our websites, we will ask you to provide us with certain personal information, including your name, address, telephone number, email, and your billing information (such as your credit card number and expiration date). We may also ask you to provide additional information such as unique identifiers, i.e. your date of birth, and registration information (login name and password). We will use the information you provide us to process your transaction and to contact you regarding your purchase, if necessary. We will also share this personal information with our vendors to the extent necessary to facilitate your purchase (such as customer service, verification, fulfillment and billing purposes). In some cases, it is an agent or affiliate of ours that collects the personal information and/or other information on our behalf. Third party providers featured on or linked to by our websites, such as vendors of products and services offered through our websites, may be gathering the same kinds of information through our websites.
We also collect this personal information from visitors who voluntarily submit a feedback/inquiry form, send electronic mail to us, register for events, subscribe to newsletters, purchase products through the websites, or otherwise voluntarily submit such information to us through the websites. We save the personal information collected through our websites in our contact database and we may combine it with pre-existing personal information already in the database.
IP Addresses. Our web servers automatically collect limited information about your computer’s connection to the Internet, including your IP address, when you visit our sites. (Your IP address is a number that allows computers attached to the Internet know where to send you data — such as the web pages you view). We use this information to deliver our web pages to you upon request, to tailor our sites to the interests of our visitors, and to measure traffic within our sites. For example, if you are shopping on our sites, we may use your IP address to help identify you and your shopping cart. Your IP address does not identify you personally to us. But we may use reverse IP address inquiry and release information about our visitors as described in “Other Disclosures” below.
Other Methods of Collecting Information. Our web pages may contain electronic images (called “single-pixel GIFs” or “web beacons”) that allow us to count users who have visited particular pages or to access certain cookies. We may use these tools and other technologies to recognize which pages users visit, and which links they click. These features are also included in our promotional emails and newsletters so that we can learn which messages have been opened and acted upon. We may also be able to verify your online purchases from us or from third party sites that have agreed to share such information with us.
DISCLOSURE OF INFORMATION
Vendors. To make our sites more valuable to our visitors, we offer some features in conjunction with other providers who may or may not remain unknown to you. Our email newsletters and order processing, for example, are made available through arrangements with providers that specialize in operating such services. We share with these third parties only such information as is necessary to provide the products or services, which may include your personal information.
Statistical Information. Much of the information we collect is in the form of aggregated statistics, such as the traffic that visits various pages within our sites, and the habits and preferences of our audience. Such aggregated information does not include any information that would identify you personally. We may use such aggregated information and disclose it to third parties as we choose.
Legal Disclosures. We may occasionally release information, including personal information, about our visitors when release is appropriate to comply with law, or to respond to potential government or legal inquiries, or to protect the rights, property or safety of visitors to our sites, the public, or the reZeneration Family, and its employees, agents, partners and affiliates. As our business grows, we may buy or sell various assets. In the unlikely event that a portion or all of the reZeneration Family, or one or more of our websites, is acquired by another company, information on our visitors would be among the transferred assets.
Other Disclosures. We may share your personal information with carefully selected vendors, business partners and other organizations that are not a part of the reZeneration Family. These companies may use the information we share to provide special opportunities and offers to you. If you do not want us to share information you provide to us with vendors, business partners and other organizations that are not part of the reZeneration Family, please click here.
STORAGE OF INFORMATION
All information gathered on any of our websites, including your personal information, is stored within a secure database operated by us or by a contractor on our behalf. For secure commerce transactions, we will transmit your personal and billing information using secure server software (SSL) encryption, the industry standard today. Encryption scrambles your credit card number and other personal information. However, as effective as encryption technology is, no security system is impenetrable. We cannot guarantee the security of our database, nor can we guarantee that information you supply won’t be intercepted while being transmitted to us over the Internet.
Children should always get permission from their parents before sending any information about themselves (such as their names, email addresses, and phone numbers) over the Internet, to us or to anyone else. We generally direct our products and services to individuals over the age of 18.
YOUR PRIVACY CHOICES
We provide you with a number of choices regarding our handling of your personal information. Communications from reZeneration. We may send free newsletters and other promotional information to select customers from time to time. If you do not wish to receive our emails or promotional materials, please click here. To opt-out of email, you may also click on the “Unsubscribe” link and press send at the bottom of any reZeneration Family email communication.
Information Shared With Third Parties. If you do not want us to share your personal information with third parties for the third parties’ direct marketing purposes, please click here.
If you choose to opt out, reZeneration will not disclose your personal information to third parties for marketing purposes. Once you have submitted your request through these links you should assume that it has been successfully received and that your request is being processed. Please allow us thirty (30) days from when we receive the request to complete the removal, as some of our promotions may already have been in process before you submitted your request.
The reZeneration Family collects various types of personal information about you online during the course of our customer relationship. Under California Civil Code sections 1798.83, California residents who have an established business relationship with the reZeneration Family may make a written request to reZeneration about how we have shared your information with third parties for their direct marketing purposes. In response to your written request, reZeneration is allowed to provide you with a notice describing the cost-free means to opt-out of our sharing your information with third parties with whom we do not share the same brand name, if the third party will use it for their direct marketing purposes.